Welcome to the website https://www.polifarm.rs


This website is controlled by Polifarm d.o.o. Belgrade. This privacy policy (“Privacy policy”) describes how we collect, use, transmit and disclose information about you which we can retrieve from this website. Our company processes your personal data in accordance with the laws and by-laws on data protection and privacy protection applicable in the territory of the Republic of Serbia, European Economic Area (EEA).

Collection and use of Personal data

We process Personal data for various purposes:

  • To provide you with the service you request
    When you order services online, we collect your personal information, contact information, delivery address, payment information and other information required to execute the transaction.
  • To meet our business needs
    You can visit this website without discovering much information about yourself. However, our servers automatically record technical data about visitors for the purposes of site maintenance, security and for purpose of website performance analysis.
    We also use the Personal data we collect for internal purposes, such as promotion our services, account management, information on needs of our customers and contacting customers for research and information purposes. Finally, we may use your Personal data in terms of corporate transactions and for protection of our rights or property, enforcement of our terms of use and legal notices, as well as for the establishment, enforcement and defense of legal claims.
  • To meet our legal obligations
    We process your Personal data in order to fulfill tax, accounting and other legal obligations, such as in terms of commercial transactions. Also, we process your Personal data when required to do so by law or by order court or on the basis of another binding decision.
  • With your consent
    In certain cases, we may ask for your consent for collection and use of your Personal data in cases such as the use of certain cookies, the use of the address you will always have the option to withdraw this consent. You can also provide us with your Personal data on a voluntary basis, including, as appropriate, your name and surname, contact information (number and contact information of friends or family members, hobbies, interests, membership in professional organizations, favorite brands and products, sources of recommendations). If you provide the information about your friends and family, you agree to be bound by this Privacy policy and to obtain their consent for mentioned data. If you are under the age of 16, you may not provide us with Personal data information without the prior consent or authorization of a parent or guardian.
    We will not use or share your Personal data for other purposes than described in this Privacy policy without informing you in advance and, if necessary, offer you to decide whether or not we may use your Personal data for the aforementioned other purposes.

Data exchange

We may exchange your Personal data for the above purposes with:

  • other entities within the company Polifarm d.o.o. Belgrade;
  • service providers related to the operation of this website and our business, which include hosting websites, providing technology-related services, processing and authorizing payments, and distributing promotional materials;
  • public bodies, regulatory bodies or other law enforcement agencies and courts, if the same is required or allowed in accordance with the law or if it is required on the basis of a binding order; and
  • to other third parties in connection with the reorganization, sale or transfer of assets, merger or sale of Polifarm d.o.o. Belgrade or any of its subsidiaries or affiliates.
    When exchanging your Personal data with entities outside the Republic of Serbia, the EEA, and which do not provide the same level of protection, we will provide contractual guarantees in accordance with the applicable data protection law on the territory of Republic of Serbia. If you need additional information, our contact details are given below.

Data security

We apply appropriate technical, physical, and organizational measures to protect Personal data from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no data protection system can be 100% secure. Accordingly, regardless of our efforts to protect your Personal data, we are unable to provide or guarantee the security of your Personal data in the event of unforeseen loss or unauthorized access.

Your rights

In accordance to the limitations of applicable law, you have the right to request access, correction, deletion, prohibition and suspension of processing, as well as the transfer of your Personal data, and that your Personal data is not subject to automatic decision-making. You may use the contact information provided below to submit these requests.

Data integrity

We take appropriate measures to ensure that the Personal data we collect is appropriate for the purpose for which it will be used, and that the Personal data is reliable for its purpose, accurate, complete and current. However, in certain cases we must rely on individual users to provide Personal data and maintain its accuracy. You are obliged to provide up-to-date and accurate data when you submit it to us and when our services provide you with the appropriate tools to maintain your data.

Retention of Personal data

We will retain Personal data for as long as we are required to keep it in accordance with applicable law (s), or as necessary for the purposes for which it is processed. We will delete Personal data when they are no longer needed, and in any case, after the expiration of the data retention period prescribed by applicable law.

Changes to this Privacy policy

If we make any material changes to this Privacy policy, we will post a link to the modified version on the home page of the website, which will indicate the note "Changes to the Privacy Policy" or similar. You should periodically check this site for any changes to this Privacy policy. You can also find out if there have been any recent changes to this Privacy policy by looking at the effective date of this Privacy policy set out at the beginning of this Privacy policy.

Links to other Internet sites

The privacy procedures set forth in this Privacy policy are intended solely for this website and other specified activities. Other websites hosted by third parties may have different practices. If you visit other websites operated by third parties via a link or otherwise, you need to read the privacy policies set out on those websites. We have no control over other websites and we are not responsible for third party policies and practices.

How we protect the privacy of job candidates

Personal data collected from job candidates are protected by the policy of Polifarm d.o.o. Belgrade entitled "Protection of the privacy of job candidates".

Contact us

If you have any questions regarding this Privacy policy or our privacy protection procedures, contact us at: ppjbgd@polifarm.rs

If you have any doubts or wish to file a complaint regarding our use of your Personal data information, you can contact our Data Protection Officer at the following address: ppjbgd@polifarm.rs

If you feel that your complaint has not been adequately addressed, check if there is a possibility to file a complaint with the Privacy Authority in your country.

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